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Water in the house right now? Emergency calls answered 24 hours.

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Phone on a kitchen counter in a Florida home beside a window on a rainy day

Contact 1 Call Restoration

The fastest way to reach us is the phone, and the number goes straight to our owner. Call any time with an emergency. For everything else, the form below works too.

  • 5.0 on Google, 8 reviews
  • Family owned since 2020
  • Calls go straight to the owner
  • Free assessments and estimates

Call first if water is still moving

Business
1 Call Restoration, Saint Augustine, FL. Service-area business, we come to you.
Hours
Open 24 hours for emergencies. Non-emergency calls are best between 7am and 7pm.
Emergency steps
Close the water source if it is safe, stay away from standing water near electricity, take photos and call.
Language
English
Hand turning off a home's main water shutoff valve beside the house
If it is safe, close the main water valve before you call.

What to have ready when you call

You do not need a script. Three answers get us moving: where the water is coming from, how long it has been wet and which rooms it reached. Tell Dal if anyone in the house has trouble getting out, if a ceiling is sagging, or if the power is off.

Keep your first photos, even shaky ones. Note the date and time you found the water, because your insurer will ask for the date of loss.

How we get to you from the main roads

We are a service-area business, so there is no office to visit. We come to you, and we plan the trip around the road you live near.

  • I-95 and US-1: the run north to Nocatee and Jacksonville, and south to Palm Coast, Ormond Beach and Daytona Beach
  • A1A: the beach route through St. Augustine Beach, Crescent Beach, Vilano Beach and Ponte Vedra Beach
  • SR-207: southwest to Hastings and Palatka
  • SR-16: west over the St. Johns River toward Green Cove Springs and Clay County

Give us your cross street and any gate code on the call. Beach roads and bridges slow down in storms, so the arrival window Dal gives you will reflect what the roads are doing that day.

Request a free estimate

Not an emergency? Send the details and we will call you back. If water is still moving, call instead.

Get directions on Google Maps

Call Now: (208) 464-4194