Water Damage Restoration St. Johns County, FL

St. Augustine, the Beach, Marineland and the Unincorporated County

Sort out the jurisdiction first, because it decides who answers your permit and floodplain questions. St. Johns County held 273,425 people in the 2020 census and about 346,000 by the 2025 estimate. Only St. Augustine, St. Augustine Beach and part of Marineland are incorporated. Everyone else, from Fruit Cove to Crescent Beach, deals with the county directly.

Community pages below carry the local detail for each place we serve:

Anastasia Island: St. Augustine Beach, Butler Beach, Crescent Beach
North of the inlet: Vilano Beach, Ponte Vedra Beach
Mainland south: St. Augustine Shores, Hastings
Northern county growth: World Golf Village, St. Johns, Nocatee, Fruit Cove

Printed flood zone map and parcel folder on a kitchen table in a St. Johns County home — A flood zone map and parcel folder laid out on a kitchen table.

Flood Zones From the Atlantic to the St. Johns River

Look up your zone before you decide anything about repairs. The county regulates its Special Flood Hazard Area, labeled A, AE, AH, AO and VE, and any development inside it needs a construction permit. Its own list of flood sources runs from short heavy rain and seasonal high tides to tidal surge, which it calls the greatest threat.

Storm surge is not theoretical here. The National Hurricane Center estimated 5 to 7 feet of inundation along this coast during Hurricane Matthew in 2016, and a year later Irma left a surveyed high water mark 3.3 feet above ground near Vilano Beach. Drainage problems matter too, since the county also names debris, sediment and overgrown vegetation as causes of flooding.

Tidal creek at high water behind homes in coastal St. Johns County — A tidal creek running high behind a row of backyards.

One practical note for owners who carry flood insurance: the county reports a Community Rating System Class 5 and a 25 percent NFIP discount, applied automatically. Your declarations page and your adjuster are the final word on your own policy.

Water Damage Restoration in St. Johns County, From Coquina to New Builds

Match the drying plan to the house. Census survey data for 2017 to 2021 counted about 115,400 housing units in the county: 87,300 single-family, 20,600 multi-family and 7,400 mobile homes. The county held 190,039 people in 2010, and much of the growth since went into northern subdivisions. Point2Homes also counts about 3,344 homes built in 1939 or earlier.

Each end fails differently. Older masonry holds water in wall cavities that a surface reading misses, so we map before deciding what stays. A young subdivision home needs a dated record first, in case a builder question is still open. A mobile home gets checked from underneath as well.

Water Damage MitigationExtraction and drying apply in every community here, from Nocatee new builds to older homes on Anastasia Island, and equipment stays until readings match the dry standard.Flood and Storm DamageRain, seasonal high tides and tidal surge are the flood sources the county itself lists, and each arrives as Category 3 water that changes what can stay.Condo and HOA Water DamageRoughly one housing unit in six in the county is multi-family, so one leak can involve several owners, and each unit needs its own moisture map and photo record.New Home Warranty Water IssuesRapid growth in the northern county means many homes are young enough for builder paperwork to matter, and the one-year builder warranty in F.S. 553.837 runs from title or occupancy.Hurricane Damage CleanupThe National Hurricane Center recorded at least 3 feet of saltwater in Summer Haven houses during Matthew, so cleanup here starts with salt and Category 3 precautions.Mold After Water DamageSt. Augustine averages about 116 rain days a year, so damp outdoor air slows drying countywide, and FEMA says mold can begin within 24 to 48 hours.

Permit Offices Along Lewis Speedway, King Street and A1A South

Use this table to find the right counter. We scope and sequence the put-back, and the party doing permitted work pulls the permit.

Your address	Permit office	Flood questions
Unincorporated county	Building Services, Lewis Speedway	County Floodplain Management
City of St. Augustine	Planning and Building, King Street	Same city department
St. Augustine Beach	Building and Zoning, A1A South	City office, county-hosted map

County applications generally need a Clearance Sheet first, which pulls together flood data, setbacks and minimum floor elevations using your parcel ID. Projects over $5,000 also need a recorded Notice of Commencement before the first inspection.

Water service splits the map again. The county Utility Department supplies water and treats wastewater for its customers, and it takes reports of leaks, low pressure and lift station alarms, with a separate after-hours line. JEA serves much of the northwest county, including Nocatee, and the City of St. Augustine bills some county residents. Your bill names your provider.

How a County-Wide Visit Runs From St. Augustine

Call first, any hour, if water is moving. You reach the owner, Dal Beggs, or his son, and they work out the route, whether that means A1A to the beaches, US 1 south, I-95 north or SR 207 out toward Hastings. Anything less urgent is easiest to handle from 7am to 7pm.

Technician photographing wet drywall to record a St. Johns County water loss — A technician photographs wet drywall before any demolition.

On site we run water damage restoration in a set order: stop the source, take moisture readings, map the wet areas and photograph everything before demolition. You get a free assessment and a written scope before heavy work. For clean-water losses, the water mitigation steps start there. For rising water, flood damage restoration treats it as Category 3 from the first hour.

What customers say

5.0 stars on Google from 8 reviews. Quoted as written.

“Highly recommend Dal and his team at 1 Call Restoration - great locally owned company. We had a pipe burst that flooded parts of our home - it was such a stressful situation for our family. Dal and his team were amazing through the whole process. They helped us get everything cleaned up and even helped us as we worked with our insurance. Super thankful for their expertise, quality work, responsiveness, and professionalism.”

Sara D., Google review, about June 2026

“I needed a second opinion on my water damage cleanup but about 5 minutes after Dal showed up I realized I should have contacted 1 Call FIRST. They immediately got to work drying out my house and explained everything so well which helped relieve so much of the anxiety I was feeling. The communication and work was all top notch. HIGHLY RECOMMEND!”

Kelly L., Google review, 2024

After a storm, insurance claim help lists the records an adjuster usually asks for.

Water in a St. Johns County home? Calls go straight to the owner.

Open 24 hours for emergencies. Non-emergency calls are best between 7am and 7pm.

Call (208) 464-4194

5.0 on Google, 8 reviews
Family owned since 2020
Calls go straight to the owner
Free assessments and estimates

St. Johns County questions

Which office issues permits for repairs in St. Johns County?

It depends on your address. Unincorporated communities use county Building Services on Lewis Speedway, while St. Augustine and St. Augustine Beach run their own departments. A mailing address that reads St. Augustine does not settle it, so we confirm the jurisdiction before any permitted put-back gets scheduled. Whoever performs permitted work pulls that permit.

Where can I look up a county flood zone letter?

Search your address or parcel in the county's Flood Zone Viewer. High-risk zones there carry the labels A, AE, AH, AO and VE. For a formal answer, Floodplain Management issues a FIRM determination letter at no charge, usually within three business days. It can also tell you which zone applied when your home was built.

What is a substantial damage determination?

It is the county's call on whether repairs in a flood zone must meet new-construction rules. The county's test is restoration cost reaching 50 percent of the building's pre-damage market value. Floodplain Management makes that decision, and our photos and itemized estimate give you the scope figures to bring to that conversation.

Anywhere from Hastings to Ponte Vedra, call the owner directly.